Assessor Resource

ICTWEB407
Conduct operational acceptance tests of websites

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to provide high-level assurance, that websites can be effectively and efficiently provisioned and deployed live, in a systematic manner.

It applies to individuals employed as web designers and web developers who are involved in testing the effectiveness of websites.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare the test

1.1 Establish and document, the testing framework and schedule

1.2 Determine the processes and functions to be tested, and assign the quantitative and qualitative performance benchmarks to each process and function

1.3 Benchmark and document the page templates, style guides and expected traffic loads

1.4 Determine and document the test methodology

1.5 Assemble and brief, the testing panel on the conduct of the test

1.6 Develop user and installation manuals, according to the target audience’s understanding and needs

2. Test individual pages

2.1 Test the pages, against style guides and templates

2.2 Test the pages, for consistency in structure and content

2.3 Apply the automatic testing software

2.4 Document page gross statistics of confirmed results of tests

3. Test page relationships against the business requirements

3.1 Test the installation, and the examples listed in instruction manual

3.2 Test page navigability using a variety of browsers

3.3 Test the ease of use and functionality against the requirements

3.4 Test software interface points, against the business and technical requirements

3.5 Test site security and privacy against the business requirements

3.6 Test the response time against the business requirements

3.7 Conduct load simulation testing, using single and multiple independent browsers, or automated load testing tools

4. Apply and document further tests

4.1 Test the website's ability to handle concurrent access

4.2 Test conformance to the applicable privacy, accessibility, and acceptable usage policy standards

4.3 Apply the automatic testing software

4.4 Collect, collate and document the results from the sample user, and data from the automated test

5. Evaluate the test results

5.1 Consolidate and compare the results to the benchmarks

5.2 Identify results that fail to meet the benchmarks, and conduct a site remedial iteration

5.3 Record and document the test results as the site performance baseline, against which further development or updating can be measured

5.4 Provide evaluation feedback to the appropriate person

5.5 Ensure that the appropriate person signs off on the site, prior to the ‘go live’ date

Evidence of the ability to:

prepare an operational acceptance test that measures the independent and integrated structural content, and the technical components, of the site

apply automatic testing software and collect, collate and document the results or tests

evaluate and provide feedback on the test results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the client business domain

describe the structure, function and business organisation of the client, including the business-process design

identify the organisational policies and procedures that cover routine work processes, and the use of:

web optimising tools

web monitoring tools

web testing procedures

describe technical performance measurement

explain website accessibility and equity principles

outline website structures, design and testing methodologies, and standards

describe common website security issues and the methods employed to mitigate risk

list and describe, common testing software and the metrics used

identify and describe, the application of common website testing software.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the website technologies field of work, and include access to:

special purpose tools, equipment and materials including:

web servers

the e-business website

the site server

relevant industry software packages, including site server software and analysis software

the organisational requirements documentation, customer relationship model, website manuals and instructions.

Assessors must satisfy NVR/AQTF assessor requirements.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare the test

1.1 Establish and document, the testing framework and schedule

1.2 Determine the processes and functions to be tested, and assign the quantitative and qualitative performance benchmarks to each process and function

1.3 Benchmark and document the page templates, style guides and expected traffic loads

1.4 Determine and document the test methodology

1.5 Assemble and brief, the testing panel on the conduct of the test

1.6 Develop user and installation manuals, according to the target audience’s understanding and needs

2. Test individual pages

2.1 Test the pages, against style guides and templates

2.2 Test the pages, for consistency in structure and content

2.3 Apply the automatic testing software

2.4 Document page gross statistics of confirmed results of tests

3. Test page relationships against the business requirements

3.1 Test the installation, and the examples listed in instruction manual

3.2 Test page navigability using a variety of browsers

3.3 Test the ease of use and functionality against the requirements

3.4 Test software interface points, against the business and technical requirements

3.5 Test site security and privacy against the business requirements

3.6 Test the response time against the business requirements

3.7 Conduct load simulation testing, using single and multiple independent browsers, or automated load testing tools

4. Apply and document further tests

4.1 Test the website's ability to handle concurrent access

4.2 Test conformance to the applicable privacy, accessibility, and acceptable usage policy standards

4.3 Apply the automatic testing software

4.4 Collect, collate and document the results from the sample user, and data from the automated test

5. Evaluate the test results

5.1 Consolidate and compare the results to the benchmarks

5.2 Identify results that fail to meet the benchmarks, and conduct a site remedial iteration

5.3 Record and document the test results as the site performance baseline, against which further development or updating can be measured

5.4 Provide evaluation feedback to the appropriate person

5.5 Ensure that the appropriate person signs off on the site, prior to the ‘go live’ date

Evidence of the ability to:

prepare an operational acceptance test that measures the independent and integrated structural content, and the technical components, of the site

apply automatic testing software and collect, collate and document the results or tests

evaluate and provide feedback on the test results.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

outline the client business domain

describe the structure, function and business organisation of the client, including the business-process design

identify the organisational policies and procedures that cover routine work processes, and the use of:

web optimising tools

web monitoring tools

web testing procedures

describe technical performance measurement

explain website accessibility and equity principles

outline website structures, design and testing methodologies, and standards

describe common website security issues and the methods employed to mitigate risk

list and describe, common testing software and the metrics used

identify and describe, the application of common website testing software.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the website technologies field of work, and include access to:

special purpose tools, equipment and materials including:

web servers

the e-business website

the site server

relevant industry software packages, including site server software and analysis software

the organisational requirements documentation, customer relationship model, website manuals and instructions.

Assessors must satisfy NVR/AQTF assessor requirements.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Establish and document, the testing framework and schedule 
Determine the processes and functions to be tested, and assign the quantitative and qualitative performance benchmarks to each process and function 
Benchmark and document the page templates, style guides and expected traffic loads 
Determine and document the test methodology 
Assemble and brief, the testing panel on the conduct of the test 
Develop user and installation manuals, according to the target audience’s understanding and needs 
Test the pages, against style guides and templates 
Test the pages, for consistency in structure and content 
Apply the automatic testing software 
Document page gross statistics of confirmed results of tests 
Test the installation, and the examples listed in instruction manual 
Test page navigability using a variety of browsers 
Test the ease of use and functionality against the requirements 
Test software interface points, against the business and technical requirements 
Test site security and privacy against the business requirements 
Test the response time against the business requirements 
Conduct load simulation testing, using single and multiple independent browsers, or automated load testing tools 
4.1 Test the website's ability to handle concurrent access 
Test conformance to the applicable privacy, accessibility, and acceptable usage policy standards 
Apply the automatic testing software 
Collect, collate and document the results from the sample user, and data from the automated test 
Consolidate and compare the results to the benchmarks 
Identify results that fail to meet the benchmarks, and conduct a site remedial iteration 
Record and document the test results as the site performance baseline, against which further development or updating can be measured 
Provide evaluation feedback to the appropriate person 
Ensure that the appropriate person signs off on the site, prior to the ‘go live’ date 

Forms

Assessment Cover Sheet

ICTWEB407 - Conduct operational acceptance tests of websites
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Assessment Record Sheet

ICTWEB407 - Conduct operational acceptance tests of websites

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